FAQs
Thank you so much for shopping with us. Below you will find our most frequently asked questions (FAQ). Please read our FAQ before sending us a message.
Our policy is simple – Shipping costs are determined by the weight of the items purchased.
We are only able to ship within the United States at this time, with the exception of APO/FPO/DPO addresses. We apologize for the inconvenience.
Great question – It’s a multi-step process that’s as follows: After checkout and payment, it takes us 1-2 days to process your order and fulfill packaging. After your package leaves our facility, it takes roughly 7-30 business days until it’s delivered to your shipping address!
You’re covered – Our store is is Certified Level 1 PCI DSS compliant. When you checkout via Secure Checkout, you do not expose bank details or card numbers. It’s an added layer of protection for your financial information.
You will receive a receipt delivered to your email account. When your order ships, a delivery date is determined from tracking number. Please expect a confirmation email with your tracking number within 1-3 business days.